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Can you send me a catalogue?
We send printed catalogues shipment payed by the customer. We also have online
catalogues throught our website.
How do I pay courier transportation?
We paid the transport by you in Colombia and later we loaded it to you in your
invoice. As payment the taxes of customs? FEDEX, takes the merchandise to you to
your house, they will call to you before for comunicarte that is a package for
you, and they will say whatever you must pay to you. The payments to them or
they would indicate the mode of payment to you.
How do I order?
Mainly thru Paypal Contacting via email, communicating by telephone with the
representative of the zone or through our web page.
Are there any custom costs to be considered?
For each country it is different rate, I suggest to you you call to FEDEX, in
your country and get informed, which countries have customs costs
How long will it take the order in arriving?
It depends on the country, around 3 - 4 days, once done the shipment of the
jewelry.
Is it solid gold or gold bath (Jewelery shop)?
No, It is a piece in Silver law 925 covered by a Gold lamina of 18 k gold, of 25
microns in thickness.
Do the Prices include taxes?
Our prices do not include taxes.
I have never purchased or paid on the internet, can I trust your
company?
We recommend you to test our system by purchasing something small, to see the system
work, when you get the merchandised delivered you will be able to see first hand
our quality and service.
I have never purchased from other countries, is it safe?
Nowadays, to
receive merchandise of other countries is easy, fast and safe. You can make a
small order to verify how easy it is.
Could you produce my custom designs?
Normally only we made our models, but on amounts over 80 units by
reference with the design provided by you, we can manufacture your jewels.
What natural Gems take jewels?
Peridot, Chalcedon, Tourmaline, Aventurina, Garnet, Carnelian, Turkish,
Tourmaline Quartz, chorale, Ruby, Sapphire, etc.
Types of payment we accept?
First purchase strictly must be payed in full be it thru Paypal with the credit
card registered. Later a credit study is made, or according to
negotiations we may reach a credit agreement.
We receive Credit Cards or by Banking transference
What Gems take Jewels?
In his
majority they are Synthetic, Circonita, Sapphires, Rubies, amber, etc.
What raw
material is used in the manufacture?
Mainly, silver Law 925, the majority with
rhodium coating and jewels in silver with applications in gold 750 ml, also we
used pieces with or neoprene.
What Techniques are used in the manufacture?
Vacuum Microfusion , Stone mounting Carre style .
How long will it take the delivery to arrive?
We have a permanent stock, and if we have it available you will receive your
jewelry in 3 to 4 days. If not, and we have to manufacture it, it will take 3 to
4 weeks.
What is the minimum order?
The minimum order is of US$400. | 
